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About Us

Romance 365 was created to fill a void in the marketplace. We realized that relationships are just a series of games. And to play the game properly, we needed certain tools. So we decided to create a tasteful environment to buy loving, romantic gifts without having to feel embarrassed or ashamed. We think that we created a store that you can even tell mom about!

Privacy Click link for our full policy statement.

Shipping - See Shipping page

Secure ordering

As our valued customers, we want you to know that when you order from our site, your credit card information is always secure. We do not store any credit card information on the internet or on our server. All credit card information is encrypted by our server and sent directly to us, where it can never be accessed by another party.  We take every precaution to make your shopping experience a secure one. Thank you for shopping with us and should you have any questions or concerns about secure shopping on our site, please feel free to contact us.

Gift Baskets:  We will include the items listed on the description in the gift baskets when they are available.  If an item is out of stock, we will replace with an item of equal/better value.

Email orders

You may place your order via email if you prefer. Please enter your order and all the necessary payment information and send it to orders@romance365.com

Fax orders

You may place your order via fax if you prefer. Please enter your order as if you were going to order online; then just print it out and fax it to (928) 567-5883

Phone orders

You may order by telephone during regular business hours if you prefer. Please have all of your ordering information ready prior to calling (888) 365-3653 - Pacific Standard Time - 8am to 7pm Monday through Friday. 

Payment

We gladly accept Mastercard, Visa, American Express, Discover, echecks, Romance 365 Gift Certificates.  We are also accepting p a y p a l on gift baskets and crystal orders.

IMPORTANT - WE ARE NO LONGER ACCEPTING MONEY ORDERS, CHECKS OR CERTIFIED CHECKS. 

We will accept PayPal as a payment choice  If you prefer this method, please email us for payment instructions.

Alaska and Hawaii Delivery Allow 3 additional days for standard delivery.

International Shipping

Yes, we do ship internationally! But due to the varying requirements and costs for each country, we will email you after receipt of your order for your approval.

Tracking an order

If you're concerned about an order, please contact us at sales@romance365.com.

Sales tax

On orders shipped within the state of Arizona only.

Gift Certificates

Yes, we have Gift Certificates! There is no sales tax or shipping charge for Gift Certificates. When other items are ordered along with gift certificates, sales tax and shipping charges will be applied to the value of the item(s) - not the gift certificate. Gift Certificates are delivered via email within 24 hours.  (COMING SOON!!)  We will send out gift certificates via mail right now. 

If you have questions about purchasing and/or redeeming gift certificates, please contact us at
sales@romance365.com.

Product Information

We've tried to provide detailed information on all of our products, but if you have more questions, please feel free to contact us at sales@romance365.com

We will always try and get you what you ordered, but if that product becomes unavailable or is discontinued for any reason, we reserve the right to substitute a product of equal or greater value. 

Returns

Hopefully you won't have any, but if you do, please contact us. We will accept returns 7 days after receipt on limited items. We will gladly replace an item if it is defective.  We do not accept returns on oils, lotions, leather, lingerie or any edible items or on any open items.  All sales are final.

Website problems

Occasionally errors occur. If you experience any problems with our site or notice any errors, please let us know immediately at webmaster@romance365.com

Thank you!


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